Covid-19 Information

For the latest safety guidelines, please review our enhanced venue protocols at

For all ticketed events, please note the following updated policies:

Face coverings are MANDATORY and must be worn at all times except while eating and drinking.

To reduce staff contact with guest belongings, note our Clear Bag Policy:

  • Clear plastic, vinyl or PVC bags (maximum size: 12"x6"x12")
  • Small clutch bags approximately the size of a hand (maximum size: 4.5"x6.5")

For questions about the status of an event, please see our event calendar or visit for more information.

What are the Box Office Hours?

The box office is open Monday-Saturday from 12noon - 6pm. We will also be open promptly for any new public on sales - for example, if a show goes on sale at 10am Saturday, we will be open at 10am to help you out. We open at 3pm on Sundays when there is a Fillmore show, and at 5pm on Sundays when there is a Foundry show. On show days, we stay open longer - we usually close down shortly after the headliner takes the stage.

Tickets obtained from unauthorized sources may be invalid, refunded, lost, stolen or counterfeit, and if so are void.


How do I find out about Premium Seating opportunities at the Fillmore Philly?

For unrivaled hospitality and the ultimate experience at our events, please call Premium Seat Sales at (610) 784-5425 or email

How can I rent The Fillmore for a private event?

We have multiple spaces and can cater to groups of 25-3,000 for special events. Our event specialists are ready to talk to you and help take your event to the next level. Please contact for more information.

How can I get my local band booked at the Foundry?

Philly has an amazing local and regional live music scene and we want to see as many bands as possible grace our stage! For information on local booking please contact

How do I buy tickets to upcoming concerts?

Once tickets go on sale for any given show there are many ways to purchase tickets for concerts at The Fillmore and The Foundry. You can visit our website, or as well as purchase tickets in person at the TLA, Tower Theater and The Fillmore box offices. Please note that the Tower Theater box office does not operate daily like most of our box offices. The Tower Theater box office only operates on days during which a) a Tower Theater performance is going on sale to the public and/or b) there is a performance at Tower Theater. Please note that there are no services fees charged at any of our box offices if you are purchasing tickets on the day tickets are going on sale to the public.

May I bring my children?

Children of all ages are welcome—with an admission ticket—at family-oriented concerts and performances. Appropriate adult supervision may be required. All guests over two-years-old are required to have their own ticket. Non-family oriented concerts and performances may not be suitable for young children, and venue management reserves the right to refuse admission for any reason, including concerns about safety. Children of any age may NOT attend a "18 " or "21 " concert or performance.

Customer Safety

Click Here to review Customer Safety Instructions.

Click Here to view more Customer Safety Information.

Are there items I cannot bring to the venue?
What kind of food will you serve?

 Click here to view our menu!

Getting to The Fillmore

Fear not - whether you prefer Uber (like us), SEPTA or driving yourself - we have you covered. Please click here for all transportation information. 

Where can I park at the venue?

We have two parking locations to choose from: Our lots are located at 1025 North Front Street & 98 Richmond Street (at the corner of Richmond St & Frankford Ave).Click here to view additional fan information, including further parking info and directions to the venue. 

ADA Details

The Fillmore Philadelphia offers ADA seating and additional accommodations (as needed) for those with disabilities. To inquire in advance, please contact the box office directly for further details. To inquire on-site/upon arrival, please arrive as early as possible to speak to a Guest Services or Box Office representative for further assistance.

I bought tickets to an upcoming show, but I also want to purchase parking passes, coat check, and fast lane passes. How do I know if those things are available for my show?

If any of these items are available at the show you’re attending, you’ll be able to find them HERE!

Is there a Lost & Found?

Yes! Feel free to reach out to us via Direct Message on Facebook to check on a missing item!



Stop by our box office from Monday - Saturday from 12 PM - 6 PM.
Feel free to e-mail us by clicking here or by calling us at 215.309.0150 to speak to a venue representative or to leave a voicemail.

Click Here to view driving & public transportation information.

Click Here to view Venue Security Policy.